What are we as much as with Kindspace?

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It’s been some time since we gave an replace on our actions behind the scenes with our Kindspace wellbeing software for Amazon Alexa, so here’s a little round-up of what we’ve been as much as.

Over the previous couple of months our little crew has almost doubled in measurement.  We’ve been lucky to have the ability to tackle two Kickstart placements by way of the federal government scheme with the hope of coaching them up in voice software design in order that they will help our Kindspace growth actions, develop new complementary voice experiences and doubtlessly get to work on different challenge collaborations that now we have within the pipeline.  Extra on that to come back!

On this weblog I wished to share with you a few of the issues we’ve been engaged on and our near-term plans.  We’ve been a little bit useful resource constrained and have had issues on our want listing for some time that we’re now actually excited to get after.

Our crew has lately expanded to incorporate two new Kickstart trainees who’re studying all about dialog design for Amazon Alexa and gaining perception into what it’s wish to work in a tech start-up.

We reside in an ageing society. However what does that actually imply?

Within the subsequent 20 years the stability of younger and outdated will shift to the purpose the place there shall be one aged individual for each two folks of working age.  The problem this presents is two-fold, a discount in members of the family capable of present help and a smaller pool {of professional} carers.

TL Tech is a Sensible Properties Options supplier with a distinction.  We assist folks get the very best out of sensible house applied sciences and create distinctive house environments to fulfill their wants and finances.  Our imaginative and prescient is to “create a house that cares for you as you age”.

Sensible house applied sciences have the facility to rework lives, particularly for the weak in our society.  This weblog collection shall be trying to showcase the alternatives, discover out extra in regards to the folks working on this subject and the way we are able to create a world the place “sensible meets sort®”.

Information Privateness

Within the background now we have been doing crucial work to be sure that our Kindspace consumer knowledge is safe and that we’re ready with all mitigations ought to something occur. This collection of duties have been fairly time consuming and has required us to higher perceive each the tech and legislative aspect.

For the time being we don’t gather any private info and this has been a really aware resolution as we need to deal with your knowledge with the very best respect and make sure that when knowledge is collected we endeavour to maintain it to absolutely the minimal potential to provide you a very good consumer expertise and that we attempt to be as clear as potential about how any private knowledge is used.

This space is ever evolving as new challenges are offered from cybersecurity threats.  However what is sweet is customers have gotten way more conscious of the worth of their knowledge to companies and that not all corporations will deal with the information that they gather ethically.

We have now written a firm digital ethics assertion that outlines our guiding ideas.  This ensures that the individual and their wants at all times stays on the centre of how the information is saved, used and shared. 

We’d love to listen to your ideas on this, as we all know there have been some current tales within the information about psychological well being corporations sharing anonymised knowledge for analysis functions with out transparently guaranteeing that the people consented to this.

The BBC lined this story about consumer knowledge from the Disaster Textual content Line (CTL) getting used to coach Loris.ai synthetic intelligence (AI) techniques.

Click on the headline to the appropriate for the total story: Psychological well being helpline ends data-sharing relationship

New Web site

We utilized for Digital Increase funding from the Scottish Authorities and had been profitable in securing a 50% grant to create a brand new web site for Kindspace.  The present Kindspace web site was constructed by me on Mailerlite as a low price momentary resolution in order that we had at the least some kind of net presence and a spot the place we may share further details about the advantages and options inside the Kindspace voice talent for Amazon Alexa.

Kindspace is a rising neighborhood and we actually need that neighborhood to have a house in addition to the flexibility to enhance the voice expertise with different digital content material.  We’ve acquired a number of concepts round creating an unique members space with further assets in addition to permitting our Kindspace customers to securely entry their knowledge.

We’ve additionally been engaged on revamping our social media posting technique.  The principle change is that every one our curated information will now be shared through Twitter, with much less frequent posting throughout our different channels.  In case you wish to comply with the information tales that we share then head over to Twitter and comply with us there.   We’ll not be sharing the wellbeing Tip of the Day day-after-day on Instagram, solely on alternate days and never on the weekends.  That is to create space for our different help content material and offer you a break on the weekend (or alternative to catch-up on our content material by way of the week).  In case you just like the Tip of the Day characteristic then you’ll be able to entry a condensed model of this on Twitter and the total content material will stay accessible on the Kindspace LinkedIn web page.

Right here’s a fast abstract of every of our social media channels and what you’ll be able to count on to see within the content material.  We felt that quite than replicating all our posts throughout every platform that we’d begin to make them extra suited to every viewers’s wants.

For the time being we’ve parked our Pinterest actions.  We’ve additionally arrange an account on Tik Tok, however are but to create any content material but for this.

What’s Subsequent?

I’m a reasonably open individual and we’ve been having fun with sharing our journey with you.  Kindspace inherently has included concepts from a number of folks.  I like to think about Kindspace as crowdsourced peer help, that shares your lived experiences and offers you concepts of issues to attempt in your individual life.  I’ve spent quite a lot of time collating the database and crafting all of the wording so that’s has the appropriate tone and guaranteeing that every one recommendation is nicely researched.  Equally, the every day check-in has gone by way of many iterations to get the questions good.  Once I researched the methods wherein wellbeing and inter-related elements resembling loneliness are measured, I found that usually the road of questioning could be fairly blunt.  Actually asking “do you are feeling lonely?” and I knew that we wanted a consumer expertise that felt supportive and empathetic.

Sadly, we at the moment are seeing points with copycat functions, which have utterly ripped off our arduous work.  Once I noticed the talent Chasing Wellness within the Amazon retailer and opened up the itemizing web page I instantly felt sick because the wording in lots of locations is word-for-word a replica of ours.  I assume that is to be anticipated, however I didn’t count on it to be so blatant and it now presents us with the difficulty of how greatest to cope with conditions like this. In concept copyright regulation is there to guard you, however implementing it’s a entire new studying curve.

I had really began scripting this weblog piece earlier than I discovered this difficulty on-line simply final week.  It had been my intention to inform you extra in regards to the nice workshop we had with the crew on the finish of final yr and offer you a sneak peak of the brand new issues we’ve acquired popping out.  I hope you perceive me feeling a bit extra guarded, however I can share that we’re engaged on some actually cool new voice experiences and are doing a serious shake up of the Tip of the Day characteristic with an entire new interactive web-based calendar popping out hopefully subsequent month.  Oh, and for those who use the Alexa Flash Briefing characteristic in your sensible speaker, Kindspace is coming to Flash Briefings quickly too.  Watch this house!!!!!

From this very temporary replace you’ll in all probability collect that operating a tech start-up could be difficult, there are quite a lot of transferring elements to handle and typically set-backs.  Maintaining momentum and guaranteeing that we’re creating content material that serves you requires a excessive diploma of dedication and perception that what we do issues.  What all of us do issues.  Each motion that you just take nevertheless small is creating your life story. You’ve gotten the facility to take motion and alter your future.  Remembering this when issues are robust might be the toughest factor.  It takes actual effort to maintain a optimistic mindset and I simply must maintain reminding myself that it’s okay to make errors or to take the lengthy street and I should be courageous, to be weak.

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